Returns & Exchanges
Seven-day returnsWithin 7 days of delivery you may return or exchange an item, provided it is unworn…
Read more2026.10.24 · AURELIS Support · Source: AURELIS TIME
In-stock watches leave our warehouse within 24 hours of payment, excluding public holidays. Pre-orders and engraved pieces need 3 to 7 working days to prepare; tracking appears in your order once dispatched.
Please inspect the parcel before signing. If the outer packaging is damaged, photograph it and refuse delivery; we will send a replacement straight away.
Seven-day returnsWithin 7 days of delivery you may return or exchange an item, provided it is unworn…
Read moreWhat is coveredEvery mechanical and quartz watch we sell carries a five-year service programme cover…
Read moreInvoice typesWe issue electronic VAT invoices by default. A business invoice is available on request…
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